Last Updated: March 06, 2025
Welcome to Illinois Boxes (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (https://illinoisboxes.com), our services, and any interactions with us, including purchases, phone inquiries at (877) 873-3920, or visits to our physical location at 7125 W 79th St, Burbank, IL 60459. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
These Terms form a legally binding agreement between you (“you” or “user”) and Illinois Boxes. We may update these Terms at any time, and changes will be posted here with an updated “Last Updated” date. Your continued use of our website or services after changes constitutes acceptance of the revised Terms.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our services. By using our website or services, you represent that you meet these eligibility requirements.
3. Services Provided
Illinois Boxes provides packaging products, such as boxes, and related services. We reserve the right to modify, suspend, or discontinue any product or service at any time without notice.
4. User Accounts
- Registration: If you create an account, you agree to provide accurate, current, and complete information and to update it as necessary.
- Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at (877) 873-3920 if you suspect unauthorized use.
- Termination: We may suspend or terminate your account at our discretion, including for violations of these Terms.
5. Orders and Payments
- Order Placement: All orders are subject to availability and acceptance by us. We may refuse or cancel orders for any reason, including pricing errors or suspected fraud.
- Pricing: Prices are listed in USD and exclude taxes, shipping, or handling fees unless stated otherwise. We may change prices without notice.
- Payment: You agree to pay all charges at the time of purchase using an accepted payment method. We use third-party processors to handle payments securely.
- Returns and Refunds: Returns or refunds are subject to our return policy, available upon request or on our website.
6. User Conduct
You agree not to:
- Use our website or services for any unlawful or unauthorized purpose.
- Interfere with or disrupt our systems, including by introducing viruses or malicious code.
- Attempt to access restricted areas of our website or accounts of other users.
- Misrepresent your identity or provide false information.
- Use automated tools (e.g., bots, scrapers) to access or collect data from our website without permission.
7. Intellectual Property
- Our Content: All content on our website (e.g., text, images, logos, designs) is owned by Illinois Boxes or our licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or modify it without our written consent.
- Your Content: If you submit content (e.g., reviews, feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display it in connection with our services.
- Trademarks: “Illinois Boxes” and our logos are our trademarks. You may not use them without permission.
(Google’s Perspective: Clear IP ownership and licensing terms help prevent disputes over content usage, which is critical for crawlable sites.)
8. Third-Party Links and Services
Our website may link to third-party sites or integrate third-party services (e.g., payment processors, Google Analytics). We are not responsible for their content, practices, or availability. Your interactions with them are governed by their terms.
9. Disclaimers
- As-Is Basis: Our website and services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
- Accuracy: While we strive for accuracy, we do not guarantee that product descriptions, pricing, or other content is error-free or complete.
- Availability: We do not guarantee uninterrupted access to our website or services.
10. Limitation of Liability
To the fullest extent permitted by law, Illinois Boxes, its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services, even if advised of the possibility of such damages. Our total liability for any claim will not exceed the amount you paid us for the specific product or service giving rise to the claim.
(Google’s Perspective: Liability limits reduce legal risks, which supports stable service provision—a factor in site reliability.)
11. Indemnification
You agree to indemnify and hold harmless Illinois Boxes and its affiliates, officers, employees, and agents from any claims, damages, or losses (including legal fees) arising from your violation of these Terms, misuse of our services, or infringement of any third-party rights.
12. Termination
We may terminate or suspend your access to our website or services at any time, with or without cause or notice, including for violations of these Terms. Upon termination, your right to use our services ceases, but provisions such as intellectual property, disclaimers, and limitation of liability survive.
13. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
- Disputes: Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in Cook County, Illinois, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations. You waive any right to participate in a class action.
(Google’s Perspective: A clear dispute resolution process ensures legal clarity, which supports long-term site operation.)
14. Force Majeure
We are not liable for delays or failures to perform due to events beyond our control, including natural disasters, strikes, or government actions.
15. Electronic Communications
By using our website or contacting us, you consent to receive electronic communications (e.g., emails, texts) from us. These communications satisfy any legal requirement that notices be in writing.
16. Miscellaneous
- Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Illinois Boxes regarding your use of our services.
- Severability: If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
- No Waiver: Our failure to enforce any right or provision does not waive that right or provision.
17. Contact Us
For questions about these Terms or our services, contact us at:
Illinois Boxes
7125 W 79th St
Burbank, IL 60459
Phone: (877) 873-3920
Email: sales@illinoisboxes.com
Website: https://illinoisboxes.com